Back in november microsoft released a firmware update for the newer xboxone controllers. I wonder if rolling back the update might solve the issue. However, if you still use the controllers for your xboxone this might not be the best decision.
I did recently update the controller. I have 2 of them and rarely play my xbox one anymore so I can dedicate one to the RetroPie. Any idea how to roll it back?
I searched a little bit on google but was unable to find a way to rollback the controller update. Assuming that the original xboxone controller works, your best bet may be to find someone that has one and trade controllers with them.