I’ve seen issues with a pi I configured for a friend who had a bunch of 3rd party wired xbox 360 controllers. None of them worked for him, even though it worked for me with a 1st party controller and an afterglow xbox 360 controller.
Which controller are you using? Is it a 1st party or afterglow controller? or something else?
(I believe the “Metallics” controllers from gamestop are the same as the afterglow ones.)
^^ my other hobby